Privacy Policy

Carefree Tea respects your privacy and treats discretion as core to our service.

1. Information We Collect

We may collect the following categories of information:

  • Contact information, such as your name, email address, phone number, company name, and location.
  • Business inquiry information, such as your industry or vertical, number of locations, estimated cups per day, target start month, notes, and whether you are the decision-maker or authorized representative.
  • Communications and correspondence, including the content of messages you send to us and our responses.
  • Technical and device information, such as IP address, browser type, operating system, referring URLs, approximate location derived from IP, and information about how you interact with the Site.
  • Cookie and similar technology data, as described in the Cookie Policy.

2. How We Collect Information

We collect information directly from you when you complete a form, contact us by email, or otherwise communicate with us. We also collect certain information automatically through cookies, server logs, and similar technologies when you use the Site.

3. How We Use Information

We may use personal information to:

  • respond to inquiries, pilot requests, and other communications;
  • evaluate potential customer, distributor, partnership, or press opportunities;
  • provide information about our products, services, and business offerings;
  • operate, maintain, secure, and improve the Site;
  • understand site usage and performance, including through analytics;
  • comply with legal obligations, enforce our terms, and protect our rights and interests; and
  • send marketing or follow-up communications where permitted by law.

4. Legal Bases for Processing

Where applicable under data protection law, we process personal information on the basis of our legitimate interests in operating and improving the Site and developing business relationships, to perform steps requested by you before entering into a business relationship, to comply with legal obligations, and, where required, based on your consent.

5. How We Disclose Information

We do not sell personal information for money. We may disclose personal information to:

  • service providers that help us host, operate, secure, analyze, or support the Site and our communications;
  • professional advisers, such as lawyers, accountants, insurers, or auditors, when needed;
  • government authorities, regulators, law enforcement, or other parties when required by law or to protect rights, safety, and security;
  • a buyer, investor, successor, or other relevant party in connection with an actual or proposed merger, acquisition, financing, reorganization, or sale of assets; and
  • other parties at your direction or with your consent.

6. Cookies and Analytics

We use cookies and similar technologies to keep the Site functioning, remember preferences, personalize user experience where applicable, and analyze traffic and engagement. You can learn more in our Cookie Policy and manage non-essential cookies through available consent tools or your browser settings.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to your request, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, deletion of, or portability of your information, and the right to object to or restrict certain processing. You may also have the right to withdraw consent where processing is based on consent.

To exercise available rights or update your information, contact us at info@carefreecup.com. We may need to verify your identity before fulfilling a request. You may also opt out of marketing emails by using the unsubscribe link in the message or by contacting us.

9. Do Not Track

Because there is not yet a universally accepted standard for browser-based Do Not Track signals, the Site may not respond to all such signals. You can manage cookies and similar technologies through your browser settings and available consent tools.

10. International Visitors

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. Those countries may have data protection laws that differ from those in your jurisdiction.

11. Children’s Privacy

The Site is intended for business and general audience use and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Site.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised effective date. Your continued use of the Site after the effective date of the updated Privacy Policy constitutes acceptance of the changes, to the extent permitted by law.

14. Contact

If you have questions or privacy requests, contact Carefree Tea Co. at info@carefreecup.com.